Privacy Policy
Privacy Policy
At ReaperCult, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases.
The data controller responsible for your personal information is the operator of ReaperCult (reapercult.com), contactable at info@reapercult.com.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or engage with our services. The types of information we may collect include:
• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze trends, and gather demographic information. You can control cookie settings through your browser or our cookie consent tool.
2. How We Use Your Information
We use the information we collect to:
• Process your orders and transactions.
• Communicate with you about your orders, account, or promotions.
• Improve our website and customer service.
• Personalize your shopping experience.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us run our business, including:
• Printful — our print-on-demand and fulfilment partner, who receives your name and shipping address to produce and deliver your order.
• Payment processors for transaction purposes.
• Marketing partners, where you have opted in to receive marketing communications.
We require all third parties to handle your personal information securely and in accordance with applicable privacy laws, including the GDPR.
4. International Data Transfers
As we fulfil orders globally through Printful, your personal information may be transferred to servers or fulfilment centres located outside of Croatia and the European Economic Area (EEA), including the United States. These transfers are conducted in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), using appropriate safeguards such as standard contractual clauses.
5. Data Security
We implement security measures to protect your personal information, including encryption and secure servers. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Rights and Choices
If you are located in the EU or EEA, you have the following rights under the GDPR in relation to your personal information:
• Right to Access / Know: You may request access to the personal information we hold about you.
• Right to Delete: You may request that we delete personal information we maintain about you.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right of Portability: You may request a copy of your personal information in a portable format.
• Restriction of Processing: You may ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw this consent at any time.
• Managing Communication Preferences: You may opt out of promotional emails at any time using the unsubscribe link in our emails.
We will respond to all valid requests within 30 days as required under applicable law. To exercise any of these rights, contact us at info@reapercult.com.
7. Complaints
If you have complaints about how we process your personal information, please contact us first at info@reapercult.com. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In Croatia, this is the Agencija za zaštitu osobnih podataka (AZOP) at azop.hr. EU customers may also contact their national supervisory authority.
8. Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve your experience. You can manage your cookie preferences through our cookie consent tool or your browser settings.
9. Links to Other Websites
Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting personal information.
10. Children's Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ReaperCult
Email: info@reapercult.com